ssc_logo1 psc_logo_orange
newsletter_icon5 bulletins_icon3 feedback_icon2 studies_icon4








Contact Us

New Products


With over 88 years in operation, the Supply Service Center (SSC) offers expert, trouble-free health supply management support. SSC is a full-service national and international source of pharmaceutical, medical, and dental supplies to federal civilian agencies as well as branches of the U.S. Armed Forces.

SSC, a bulk pharmaceutical repackaging facility registered with the Food and Drug Administration, offers the following services:

  • Procurement of pharmaceutical, medical, and dental equipment and supplies
  • Distribution
  • Storage
  • Repackaging
  • Relabeling
  • Custom unit-of-use prepacks
  • Custom medical, dental, and diagnostic kits and assemblies
  • Clinical trial management and distribution center
  • Pharmaceutical shelf-life extension programs
  • Specialized assistance and logistical support for Presidential initiatives, national emergencies, and medical readiness programs
  • Onsite training for pharmacy and supply-chain management
  • Technical assistance and supply support for foreign assistance projects

Offered to:

All federal agencies

Customer Correspondence

95% of customer requests and inquiries will be addressed within one (1) business day. This support will include personal contact with customers by telephone and/or email.

Customer Order Processing

  • Continental United States (CONUS) orders – All stock items (on-hand) shipped to CONUS customers will be processed and shipped as follows:
  • 95% of Standard Orders will be processed and shipped within three (3) business days of order receipt.
  • 97% of Priority Orders will be processed and shipped within two (2) business days of order receipt.
  • 98% of Express Orders will be processed and shipped within one (1) business day.  International Orders – All orders placed for international accounts will be processed according to customer confirmation and shipping method.

Product Availability

95% fill rate standard will be maintained. If an item is unavailable, every effort will be made to ship an acceptable product substitution.

Order Discrepancies

  • For all reported discrepancies, the affected customer will be contacted by telephone or email for timely resolution.
  • 99.7% of deliveries to customers will have no discrepancies.
  • 99.95% of deliveries to customers will have no damaged shipments.







 | HHS | PSC | White House | First Gov | Disclaimer Statement | Accessibility Statement | Privacy Statement | Freedom of Information Act |